Want to Grow Revenue? Then Upgrade Your Sales Organization’s Infrastructure

The title sort of says it all, but let’s talk more about it.

Let’s say you owned a three-bedroom, two-bath home that served well in its capacity for housing 3-4 people. Now let’s say that the utilization needs have expanded. You now need a dedicated space to run a growing, home-based business—so you decide to put a new 750-square-foot addition off the back.

Chances are, you’d correctly approach this goal. You’d get prints drawn up, and understand what investments need to be made in plumbing, electric, HVAC to service the new square footage and so forth. Once you choose a contractor who went to work, the construction team will expand your existing footprint by laying a new foundation and the build will continue from there.

What you wouldn’t do is lay some wood flooring over the grass, place a desk, pull up a chair, and expect the space to function as a proper office. And yet, this is how many sales leaders unintentionally run their sales organizations

Let’s say that the board or CEO issues a growth mandate – next, comes the scrambling. We’ll shuffle up the territories!  Hire some key specialty positions! Add a new tech platform! Floor in the grass, desk, chair.

The sales org infrastructure that you leaned on to achieve your current level of revenue was probably fine. However, if you are going to add more strategy, more activity, and less margin for error to achieve a higher level – then it’s important to retrofit that infrastructure to increase its load-bearing capabilities.

There are four primary infrastructure projects to focus on that we’ll unpack in this series – Sales Leader Communication, Integrated Development, Change Methodology, and Customer Feedback Loops.

Stay tuned for more.

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